Privacy Policy

Last Updated: 25-March-2025

This Privacy Policy explains how Brainoid Labs (“we”, “us”, “our”) collects, uses, and protects information when you use Brainoid Labs platform and Rubin AI. By accessing the Service, you agree to the practices described here.

1. Information We Collect

We collect information that you provide directly, data gathered automatically through your device, and details we receive from trusted third parties. This allows us to operate and secure the Service.

You Provide:

  • Name, email
  • Login credentials
  • Any content or data you submit

Automatically Collected:

  • IP address
  • Device and browser data
  • Usage metrics and interaction logs
  • Cookie identifiers

From Third Parties:

  1. Authentication providers
  2. Payment processors

2. How We Use Information

We use collected information to operate the Service, support user interactions, improve functionality, and meet legal requirements. These activities help ensure reliability and security.

Primary uses include:

  • Delivering service features
  • Personalizing your experience
  • Sending updates, alerts, or notifications
  • Processing payments
  • Detecting and preventing fraud
  • Fulfilling legal or regulatory obligations

3. How We Share Information

We share information only when needed for operations, compliance, or protection of rights. Sharing remains limited and controlled.

We may share with:

  1. Hosting and infrastructure partners
  2. Analytics and crash-reporting tools
  3. Payment and billing providers
  4. Customer support software

Additional disclosures:

  • Responses to lawful requests or investigations
  • Protection of safety, rights, or property
  • As part of mergers, acquisitions, or transfers

4. Cookies and Tracking

We use cookies and similar technologies to remember preferences, improve performance, and understand usage trends. These tools support essential functions and analytics.

Types of cookies:

  • Essential (authentication)
  • Functional (preferences)
  • Session or persistent identifiers

You may disable cookies in your browser, but some features may stop working correctly.

5. Data Retention

We retain information only as long as required to operate the Service, comply with laws, resolve disputes, and enforce agreements. When no longer needed, data is securely deleted or anonymized.

6. Data Security

We implement administrative, technical, and physical safeguards to protect information from unauthorized access or misuse. While we take strong precautions, no system is completely secure.

7. Your Rights

Depending on your location, you may have rights related to your personal data. You can request access, corrections, deletion, or limitations on processing.

You may request:

  • Access to your data
  • Corrections to inaccurate information
  • Deletion of stored data
  • Data portability
  • Restrictions on processing

To exercise rights, contact us at support@brainoidlabs.com.

8. Children’s Privacy

The Service is designed for anyone (or the age required by local laws). We do not knowingly collect information from children. If you believe a child has submitted data, contact us so we can remove it.

9. International Transfers

Your information may be processed or stored in countries outside your jurisdiction. We use appropriate safeguards, such as contractual protections, to comply with applicable laws.

10. Third-Party Links

The Service may contain links to external websites or applications. We are not responsible for their privacy practices or content. Users should review third-party policies independently.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised date. Continued use of the Service indicates your acceptance of the new terms.

12. Contact Us

If you have questions or requests regarding this Privacy Policy, contact us:

BrainoidLabs
support@brainoidlabs
Kerala, India